Even the fastest sports car in the world needs the best pitstop crew to win
We offer a bespoke service to manage customer environments. We are able to take care of everything including: tech support, monitoring, reporting and issue resolution. We address the challenges of managing IT so that you can focus on what is unique to you. Our managed service is offered as an alternative to the conventional time and materials or break/fix outsourcing model that mitigates the risks while assuring a better performance.
B-Link offers different security stages to accomplish secure infrastructure
Managing applications and software
--Deployment: of the enterprise applications i.e MS ADDS, Exchange, Lync, Teams etc.
--Maintenance: Maintain, troubleshoot and fixing Application-related issues
--Ensuring application availability by conducting ITIL ITSM Processes
Laptops and desktops management and maintenance
--Software configuration and administration of desktops, printers and mobile devices
--Software installation and updating
--Hardware maintenance for all desktops and laptops
Servers management and administration
--System administration: Full administration to sustain servers availability and reliability
--Performance monitoring: Monitoring performance though our reactive/proactive tools
--Fine-tuning: Always keep the servers updated and tuned
Enterprise systems management
--Data Centers: Manage high density data centers from physical to application layer
--Directory Services: Manage MS Active Directory Services and other directory service
--Mail: Manage Linux mail services DoveCot/Postfix and MS Exchange Server
--VoIP: Manage Analogue and IP Telephony services
--Intranet and collaboration solutions
--CRM and ERP systems
Storage management
--Monitoring and administration of databases, data warehouses and big data storages
--Storage disaster recovery
Network and security management
--Integration, maintenance and ensuring security of LANs and VPNs
--Integration and maintenance of IDSs/IPSs and firewalls
--Integration and maintenance of antiviruses
--Managing Enterprise Switched/Routed network and ensure of resilient connectivity
Cloud systems management
--Integration, maintenance and ensuring security on various cloud computing platforms, including Azure, Office365, AWS, and GCP.
MANAGED IT SERVICE CHALLENGES WE ADDRESS
Hallmarks of IT Managed Services by B-Link Technologies
--Reliability. It is ensured by certified IT specialists, advanced monitoring systems and SLA.
--Assuring high availability and fault tolerance.
--Flexibility and transparency of pricing policy and SLA.
--Adapting to industry specificity.